Packaging & Warranty

 

|品牌保固卡|
每一件飾品皆附有品牌保固卡,象徵我們對品質的承諾。
若飾品在使用上有任何狀況,歡迎隨時與我們聯繫,我們將協助你進行維修或處理。

保固說明:
・出貨日起一個月內,非人為損壞可免費維修一次。
・超過保固期或人為損壞,可酌收維修費(依情況報價)。
・請保留訂單編號或購買紀錄,以利後續服務。

|專用拭銀布|
純銀隨著時間會自然氧化,是它迷人且真實的特性之一。
我們於包裝內附上拭銀布,讓你在日常中輕鬆維護飾品的光澤,讓它陪你更長久。

|可重複使用夾鏈袋|
為防止銀飾氧化,我們選用密封夾鏈袋作為包裝一部分,防塵、防潮,方便收納。
這個夾鏈袋可重複使用,也是我們對永續包裝實踐的一小步。

|品牌飾品收納袋|
我們特別選用溫潤布質的飾品袋,不僅實用、耐用,也非常適合日常外出時攜帶飾品。
無論放在抽屜或包包中,都能溫柔守護你珍愛的飾品。

|若你準備送出一份心意|
我們知道,飾品有時代表著一段故事、一份情感。
若你有送禮需求,歡迎在結帳時加選品牌祝福小卡,可以將你的心意寫下,讓這份禮物更完整。

 


 

Packaging & Warranty
Warranty Card
Each piece comes with a brand warranty card, representing our commitment to quality.
If your jewelry experiences any issues during use, you are always welcome to contact us. We will assist you with repairs or provide appropriate support.

Warranty Details:
• From the shipping date, all jewelry is eligible for one free repair within one month for non-human damage.
• For human-caused damage or any cases beyond the warranty period, repair services are available and charged reasonably depending on the condition.
• Please keep your order number or proof of purchase to help us provide service efficiently.

Polishing Cloth
Sterling silver naturally oxidizes over time. It is part of its honest and charming nature.
We include a silver polishing cloth in every order, so you can easily care for your jewelry and keep it shining for years to come.

Reusable Zip Pouch
To protect your jewelry from oxidation, each order includes a resealable zip pouch that is both dustproof and moisture-resistant.
It is practical for daily storage and reusable as part of our small but intentional step toward more sustainable packaging.

Jewelry Storage Pouch
Our branded jewelry pouch is made of soft, durable fabric. It is designed not only to protect your jewelry but also to be convenient for carrying during daily outings.
Whether placed in a drawer or tucked in a bag, it gently guards your cherished pieces.

Gifting Made Thoughtful
We understand that jewelry sometimes represents a story, a feeling, or a connection between people.
If you're preparing a gift, you can add a message card at checkout. It allows you to write your thoughts and complete the gift with something truly personal.

 

 

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